Personal Information We Collect

If you are purchasing any product on the website, we collect certain information such as your name and contact details including email address, phone number, and postal address for delivery, along with the products you purchased and related order details.

We do not collect or store information related to your banking or online payment details such as credit or debit card numbers or bank account details. Payment processing is handled entirely by our third-party payment gateway provider. You should check the terms and privacy policy of such third-party service providers for details on how they handle your payment information.

We may also collect your purchase history, feedback, and product reviews if submitted by you. We also collect information through cookies as described below.

Device Information: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We collect Device Information using the following technologies:

• Cookies — data files placed on your device or computer, often including an anonymous unique identifier.
• Log files — track actions occurring on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Order Information: When you make or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number. When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information as described above.

How Do We Use Your Personal Information?

We use the Order Information we collect to fulfil orders placed through the site, including processing payment information, arranging for shipping, and providing you with order confirmations. Additionally, we use this information to:

• Communicate with you regarding your order, account, or queries
• Screen orders for potential risk or fraud
• Provide you with information or offers relating to our products or services, when in line with your preferences
• Process and fulfil your orders accurately and on time
• Comply with legal and regulatory requirements under Indian law

We use Device Information to screen for potential risk and fraud and to improve and optimise our site — for example, by generating analytics about how customers browse and interact with the site.

Summary of Data Collected

Sharing Your Personal Information

We share your Personal Information with third parties only to help us operate our business and fulfil your orders. We do not sell your personal data to any third party. We share data only with:

• Logistics Partners — name, address, and phone number shared for delivery purposes only
• Payment Gateway Provider — for secure and encrypted payment processing
• Email Service Providers — for sending transactional order communications
• Legal Authorities — only when required to comply with applicable laws or lawful requests

Cookies

We use cookies to optimise this website and continuously improve it according to your needs. Cookies help us remember your cart, login status, and preferences. You may disable cookies through your browser settings; however, this may affect some website functionality such as cart persistence and login sessions.

We do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you, based on your browsing and purchase behaviour on our website. You can opt out of targeted advertising by adjusting your preferences on the respective advertising platforms such as Facebook and Google.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain data as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

Your Rights

You have the following rights with respect to your personal data:

• Right to access the personal data we hold about you
• Right to request correction of any inaccurate or incomplete data
• Right to request deletion of your personal data
• Right to opt out of marketing communications at any time
• Right to data portability upon request

Data Security

We implement industry-standard security measures including SSL encryption (HTTPS), secure servers, and strict access controls to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security of data transmitted online.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.