Delivery Information
Shipping & Delivery Policy
This policy applies to all orders placed on ikedaindia.in, operated by Elara Integral Private Limited. We are committed to ensuring your order reaches you safely and on time.
Shipping Coverage
IKEDA ships across India through our logistics partner/s. Delivery is subject to serviceability at your pin code at the time of order placement. We currently do not offer international shipping.
📌 Note: Availability of delivery at your location depends entirely on our logistics partner/s' serviceability. You will be notified at checkout if delivery is not available at your pin code.
Order Processing Time
All orders are processed within 1–2 business days of successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day.
You will receive an email confirmation once your order has been dispatched, along with your tracking details.
Delivery Timeline
The estimated delivery timeline after dispatch is 4–7 business days. Actual delivery may vary based on logistics partner availability, your location, weather conditions, or other unforeseen circumstances.
⏱ Please Note: Delivery timelines are estimates only and are not guaranteed. Elara Integral Private Limited shall not be held responsible for any delays caused by the logistics partner or circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at the time of checkout based on your order value and delivery location. The applicable charge will be clearly displayed before you complete your purchase.
💡 Free Shipping is available on orders above a certain order value as displayed on the website at the time of checkout. Shipping charges are subject to change without prior notice.
Payment for Orders
We currently accept prepaid orders only via UPI, Credit Card, Debit Card, and Net Banking through our secure payment gateway. Cash on Delivery (COD) is not available at this time.
Order Tracking
Once your order is dispatched, you will receive an email with your tracking number and logistics partner details. You can use this to track your shipment directly on the logistics partner's website.
For any tracking related queries, please reach out to us through the Contact Us page on ikedaindia.in.
Important Notes
- Please ensure your delivery address and contact details are accurate at the time of placing the order. Elara Integral Private Limited will not be responsible for non-delivery due to an incorrect address provided by the customer.
- In case of an unsuccessful delivery attempt, the logistics partner may attempt re-delivery. If the package is returned to us due to non-delivery, re-shipping charges may apply.
- Orders once dispatched cannot be redirected to a different delivery address.
- All orders are shipped from our fulfilment centre in India.